Project Support provides quality customer service to the citizens of Houston, Houston Public Works and other departments within the city. The branch investigates, resolves and tracks citizens' request for information and services related to Capital Improvement Projects requested through 3-1-1, SNAP, TPIA and Subpoena. SSB also provides centralized administrative support for the division including: monthly reporting, training coordination and tracking, award programs, vehicle compliance, maintenance of employee performance evaluations, safety compliance, personnel actions, and budget preparation and management and inventory control.